CANCELLATION OF
SERVICES - REFUND POLICY
Cancellations and Refunds. Ptwhosting.com provides a
30-day money back guarantee for new hosting account
registrations, subject to the following terms and
conditions: Nonrefundable Fees: Fees paid by
Subscriber in connection with the purchase of SSL
certificates and domain names are nonrefundable.
Cancellations within First 3 Days of Registration.
In the event Subscriber cancels the Services prior
to the expiration of 3 calendar days after
registration, Subscriber will receive a full refund
of all fees paid in connection with the registration
upon request, with the exception of any
Nonrefundable Fees set forth in Paragraph 3.01(A).
Subscriber has the option, but not the obligation,
to retain ownership and control of any promotional
"Free Domain Names" registered in connection with
the subscription, in which case Subscriber's refund
will be reduced by $15 per domain name.
Cancellations After 3 Days and Before 30 Days. In
the event Subscriber cancels the Services after the
expiration of 3 calendar days after registration,
but prior to the expiration of 30 calendar days,
Subscriber will receive a refund of all fees paid in
connection with the registration, with the exception
of any Nonrefundable Fees set forth in Paragraph
3.01(A), subject to the following additional
mandatory reductions:
Free
Domain Names: If Subscriber registers any domain
name as part of a "Free Domain Name" promotion in
connection with the registration, Subscriber's
refund will be reduced by $15 per domain name.
Subscriber will retain full ownership and control of
any such domain names. Postini; DedIP Any fees paid
by Subscriber in connection with Postini or DedIP
will be refunded at a prorated rate based on the
registration date, the term of service, and the date
of cancellation. Cancellations After 30 Days.
Subscriber may cancel his/her/its Services at any
time, before or after automatic account renewal,
and, with the exception of any Nonrefundable Fees
set forth in Paragraph 3.01(A) and setup fees, if
any, which are nonrefundable after 30 calendar days,
receive a pro-rated refund for all other fees paid
for Services, less $15 per "Free Domain Name."
Notice of Cancellation. Subscriber must direct all
cancellation requests to Ptwhosting.com via email
sent to
billing@ptwhosting.com.
Chargebacks and Reversals. In the event Subscriber
issues a chargeback or reversal of charges without
first following the above cancellation procedures,
the Subscriber will be responsible for a $50.00
billing service fee.
At
Ptwhosting.com, customers are our #1 priority. To
make your life a little bit easier, we have created
a dedicated team to handle your account
cancellation. Please see the instructions below to
start your cancellation process.
send
email to cancel@ptwhosting.com including the
following information
2-
Your username and password
3- The
last 4 digits of the credit card used to open the
account
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